Help with Frameback

Email shayanm2002@gmail.com. Include the app version, Android version, device model and the steps that caused the problem. Do not send private files unless you choose to.

Your files

Use the in-app guide for exports and backups. Export a backup before uninstalling or clearing app data. Archives support up to 4 GB expanded with individual media files up to 200 MB.

Common questions

Does the overlay change the original photo?

No. The original is preserved. The overlay helps you frame a new capture; comparison images are separate exports.

Is location required?

No. Capture and import work without location. When enabled, the app waits for a foreground location fix and records its reported accuracy if available.

Can I use it as certified evidence?

Frameback is a visual observation tool. It does not authenticate photos, certify evidence or make survey measurements.

Are the garden sample images real observations?

No. The included courtyard project is clearly labelled fictional and uses generated images for demonstration.

Purchases and refunds

Google Play handles purchases and refund requests under its applicable policies. The app has no subscriptions or in-app purchases.